Office hours are for busy, distracted professors who want to offer their students an opportunity to receive their undivided attention. Business leaders who are similarly busy and distracted should also make the time to connect with their employees. Maybe it's time that the office hours concept crossed the academic-business divide. Clear an hour or two each week and let your employees know that you are available by phone or in person for an unscheduled meeting. Tell them you want to hear what excites, worries, or confuses them. This may well become the most productive hour of your week and put you at the head of the class.
Today's Management Tip was adapted from "Should You Hold 'Office Hours'?" by Bill Taylor.